These Terms of Service (“Terms”) govern your use of Amethyst IT Solutions LTD’s (“we,” “us,” or “our”) services, including but not limited to the purchase of products, repair services, and any associated offerings.

1. Refunds

We offer refunds for purchases made through our platform subject to the following conditions:

  • Refunds are accepted within 30 days of the original purchase date or receipt of goods, whichever is applicable.
  • To initiate a refund, please contact our customer support team with your order details.
  • Refunds will be processed using the original payment method.
  • Consumer rights are not affected when requesting a refund under these terms.

2. Product and Service Availability

All products and services offered on our platform are subject to availability. We reserve the right to modify, suspend, or discontinue any product or service at any time without prior notice.

3. Pricing and Payment

Prices for products and services are subject to change without notice. All payments must be made in full at the time of purchase unless otherwise agreed upon. We accept payment through various methods, including credit/debit cards, bank transfers, and other electronic payment methods.

4. Warranty and Liability

  • Products: We warrant that our products will be free from defects in materials and workmanship. The warranty period will be explicitly stated in the product’s description at the point of sale. If you believe a product is defective, please contact us for assistance.
  • Services: We warrant that our repair services will be performed with reasonable care and skill. If you are dissatisfied with our services, please contact us to discuss your concerns.
  • Liability: Our liability for any product defects or service issues shall be limited to the purchase price paid by you. We shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services.

5. Intellectual Property

All intellectual property rights associated with our products, services, and website are owned by us or our licensors. You may not use, reproduce, or distribute any content from our website without prior written permission.

6. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these Terms shall be resolved through arbitration in accordance with the rules of The London Court of International Arbitration (LCIA) or through litigation in the courts of the United Kingdom.

7. Changes to Terms

We reserve the right to modify or update these Terms at any time with a minimum 30 days notice. Any changes will be effective immediately after the aforementioned notice period. Your continued use of our services after the posting of revised Terms constitutes your acceptance of such changes.

8. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us via email at [email protected].

By using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

Last Updated: 27th March, 2024